Information you provide
When you request an estimate or contact us, we collect your name, phone number, service needed, street address, city, and ZIP code, and any optional problem description you share. Please do not submit sensitive information such as financial details or medical information.
How we use your information
We use your information to review your request, confirm service availability, discuss your heating and cooling needs, and follow up about that request. The form asks for your permission to contact you. Submitting a request does not subscribe you to marketing messages.
Storage and sharing
Requests are stored in a restricted-access system provided by Lovable Cloud. Service providers involved in hosting, storage, or configured email delivery may process information on our behalf. We do not sell your estimate request information. We may disclose information where legally required.
Retention and your choices
We keep request information only as needed for service follow-up, business records, and legal obligations. You can ask about access, correction, or deletion of your information, or withdraw follow-up consent, by contacting our team. Some records may need to be retained where required by law.
Website operation
This website uses essential functionality to submit forms and prevent duplicate requests. Fonts may be loaded from Google Fonts, which can receive standard connection information such as an IP address. No advertising trackers are intentionally added to this website.
Contact about privacy
Use our contact page to raise a privacy question. You can also call our team using the phone number listed there.
Changes to this policy
This policy may be updated as the business’s information handling changes. Review this page for the current policy.